Uberjust recently promised to be friendlier to its workers and its chauffeurs. As of Tuesday, it prepares to be friendlier to elderly people, too.
Theride-hailing business introduced a function in more than 30 nations on Tuesday that lets users of the Uber app book a trip for somebody aside from themselves. Given that many individuals over the age of 65 either do not utilize a mobile phone or the Uber app, this function lets their buddies and enjoyed ones book flights on their behalf.
Whilesome Uber clients have actually discovered methods to book flights for others informally, the brand-new function is particularly developed to accommodate such demands.
Whenan Uber client opens the app and picks a pick-up address that varies from exactly what their phone’s GPS discovers as its existing area, the app will ask the client whether they are reserving a trip for another person. Customers can then pick a rider from their address book, set a location and demand the trip. Riders will not have to have an Uber account. Uber will then share the traveler’s contact information with the chauffeur, and the traveler will get a connect to track the chauffeur’s path, along with a text with info such as the chauffeur’s name and license plate number. The individual asking for the trip will likewise have the ability to track it within the app.
Previously, chauffeurs might interact just with the individual who reserved the trip, and the guests being gotten had no other way of calling the chauffeur. Rides are credited the charge card of the individual who asked for the trip.
BothUber and its rival Lyft have in the previous taken actions to make their apps more available to elders. Uber partnered with Los Angeles company 24 Hr HomeCare and Lyft partnered with GreatCall in 2015 to permit clients to book flights through a phone operator, bypassing the mobile phone apps totally. Customers do not require Uber or Lyft accounts to utilize those services. The GreatCall service is readily available just to GreatCall members, while 24 Hr HomeCare’s “RideWith24” service is readily available to the general public through a toll-free number (522-1516).
A 3rd party service, GoGoGrandparent, lets guests schedule an Uber trip and utilize other on-demand services such as Instacart (grocery shipment), Munchery (supper shipment) and Postmates (shopping) by calling a contact number (464-6872) and talking to an operator.
Thestatement comes as Uber aims to recuperate from months of scandals and the resignation recently of its president, TravisKalanick
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Uber Letting You Book Rides for Other People by: Pamela Hendrix published: