Ulta Beauty boasts a variety of cosmetics and skincare merchandise, however avid customers might not understand that their newly bought merchandise may have been beforehand used and returned by a fellow buyer. The chain magnificence retailer has come underneath fireplace following allegations that Ulta staff are tasked with repackaging and reselling used merchandise, based on claims made by an obvious former worker.

Twitter person Fatinamxo, who claimed to be beforehand employed at Ulta, printed an intensive thread that detailed her alleged expertise working with the chain magnificence retailer. Fatinamxo determined to come back ahead with the retailer’s obvious enterprise practices as a approach to warning avid make-up followers to “what’s going on behind closed doors.”

“I was a former employee at ULTA and whenever a customer would return a product, we were told by managers to repackage/reseal the item and put it back on the shelf,” Fatinamxo wrote on Twitter. “They would resell EVERYTHING (makeup, hair care, skincare, fragrance, hair tools, etc.).”

“For example this foundation (even sticks) they would clean it with a q-tip to make it look new,” Fatinamxo continued. 

Fatinamxo shared a picture that in contrast the distinction between newly packaged basis and a used one which was repackaged for a resale. The image appeared to point out a slight distinction between the brand new product that appeared pristine beside the seemingly used one.

“They even put back a USED liquid lipstick, the manager said she would ‘clean it with alcohol’ (that was the last straw for me),” Fatinamxo stated as she shared one other image of a beforehand used lip palette that was allegedly returned and restocked on the shop’s cabinets by managers.

Fatinamxo then claimed that she and different staffers at her Ulta department have been educated on the simplest methods to scrub and put together used merchandise for resale, together with eyeshadow palettes that have been left to dry in a single day and restocked on the cabinets the next day.

She additionally allegedly spoke with ladies that beforehand labored at different Ulta areas nationwide, all of which appeared to element comparable enterprise practices. One obvious former worker even declareed to “destroy the makeup once the customer returned it” so the shop could be compelled to trash the merchandise.  

“The health and safety of our guests is a top priority for Ulta Beauty and we take these matters very seriously,” an Ulta spokesperson stated in an announcement issued to International Business Times. “Ulta Beauty’s practices do not allow the resale of any items that have been opened and/or used. The actions described appear to be inconsistent with our practices and we are currently looking into this matter.”

Makeup, particularly, should not be shared amongst individuals due to the potential well being dangers it poses. The shared use of mascara, eyeliner or eyeshadow may lead to a “bad eye infection,” based on New Beauty. Additionally, people that swap lipstick may contract the herpes simplex virus, dermatologist Larry Beatty informed Cosmopolitan.

A lady who claims to have labored for Ulta accused the wonder retailer of promoting used make-up returned by clients. Here, a protracted line of individuals waits for the arrival of Khloé Kardashian at Ulta on April 2, 2015 in West Hills, California. Photo: Getty Images

Ulta Accused Of Selling Used Makeup By Former Employee by: Pamela Hendrix published:


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